Help and support
How can we help?
Step-by-step guides to Verve Lead on the web, iPhone and iPad, with a picture of every screen.
Where would you like to start?
- Pastors and leaders looking after their own health For leaders Your daily check-in, the Health of a Christian Leader Assessment, your results, and working with a mentor. 11 guides
- Someone who has been asked to answer questions about a leader or mentor For people asked to give feedback You do not need an account. Here is what you will be asked, and who will see your answers. 2 guides
- Mentors, supervisors of mentors, and people with a pastoral-care role For mentors and supervisors Walking alongside your mentees, preparing for a conversation, and caring for the mentors you supervise. 10 guides
- Administrators of a church, school, network or denomination For organisations Inviting your people, assigning mentors, running before-and-after programmes, and seeing how your leaders are travelling as a group. 9 guides
New to Verve Lead?
Signing in, finding your way around, and setting up the app on your iPhone or iPad.
Privacy and common questions
- Who can see what? Who can see your check-ins, assessment results and notes in Verve Lead – and what changes when you accept a mentor, or end the relationship. Web · iPhone · iPad
- What do people often ask about Verve Lead? Short answers to common questions – what Verve Lead is for, who uses it, which devices it runs on, and how an organisation gets started. Web · iPhone · iPad
Popular guides
- How do I do my daily check-in? One question a day – how buoyant are you? Here is how to answer it on the web, iPhone and iPad, and where to see how you have been travelling. Web · iPhone · iPad
- How do I sign in? Sign in with a link we email you, or with a password if you have set one. Here is how on the web, iPhone and iPad, what to do if the email does not arrive, and how to sign out. Web · iPhone · iPad
- How do I take the HCLA? Starting the Health of a Christian Leader Assessment, answering each statement, stopping part-way and coming back, and what happens when you finish. Web · iPhone · iPad
- How do I read my HCLA results? A walk through your Health of a Christian Leader Assessment results – the overall picture, your strengths and growth areas, and the detail behind each one. Web
Still not sure?
Ask us and a real person will answer. If you lead an organisation and would like to see Verve Lead with your own leaders in mind, we would be glad to show you around.